Privacy Policy
Effective Date: February 13, 2026
HomePro Handyman LLC (“HomePro Handyman,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or communicate with us, including through SMS/text messaging.
- Information We Collect
We may collect the following types of personal information when you interact with us:
Information you provide directly: Your name, phone number (including mobile), email address, physical/mailing address, and details about your service requests or projects.
Information collected through communications: Records of phone calls, text messages, and emails exchanged between you and HomePro Handyman LLC, including any information you share during those communications.
Payment information: Billing details necessary to process payments for our services. We do not store complete credit card numbers on our systems.
Automatically collected information: If you visit our website, we may collect browser type, IP address, pages visited, and similar technical data through cookies or similar technologies.
- How We Use Your Information
We use the information we collect for the following purposes:
To provide, maintain, and improve our handyman and home repair services; to communicate with you about appointments, estimates, invoices, and service updates via phone, email, or SMS/text message; to respond to your inquiries and provide customer support; to send you appointment reminders, scheduling confirmations, and follow-up messages; to process payments and manage our business operations; and to comply with applicable laws and legal obligations.
- SMS/Text Messaging Privacy
When you provide your mobile phone number and opt in to receive text messages from HomePro Handyman LLC, your phone number and related information are used solely for the purpose of sending you service-related communications as described in our Terms of Service.
We do not sell, rent, or share your phone number or personal information with third parties for marketing or promotional purposes.
Your opt-in data and consent information will not be shared with any third party for purposes unrelated to delivering our services. Any third-party service providers we use (such as our scheduling and messaging platforms) are contractually required to protect your information and are prohibited from using it for any purpose other than helping us deliver services to you.
- Opting Out of Text Messages
You may opt out of receiving text messages from HomePro Handyman LLC at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message. No further text messages will be sent unless you choose to opt in again at a later time.
To opt out of texts: Reply STOP to any message.
For help or questions: Reply HELP, or contact us directly using the information in Section 10 below.
Opting out of text messages will not affect your ability to receive our services. You may still contact us and receive communications by phone or email.
- Information Sharing and Disclosure
HomePro Handyman LLC does not sell your personal information. We may share your information only in the following limited circumstances:
Service providers: We may share information with third-party vendors who assist us in operating our business, such as scheduling software, payment processors, and communication platforms. These providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.
Legal requirements: We may disclose your information if required to do so by law or in response to valid legal process, such as a court order, subpoena, or government investigation.
Business protection: We may share information when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud.
- Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
- Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information promptly.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our services or receipt of communications from us after any modifications constitutes your acceptance of the updated Privacy Policy.
- Contact Us
If you have questions or concerns about this Privacy Policy, our data practices, or your personal information, please contact us:
HomePro Handyman LLC
5634 S 122nd E Ave
Suite G
Tulsa, OK 74146
Email: contact@homeprotulsa.com
Phone: (918) 818-7767